How to Request Support
- Submit your name, email, and install address.
- Include inverter or battery model details where available.
- Describe the issue and when it started.
- Attach screenshots from monitoring apps where possible.
After-Sales Support
Customer Support
Need help with monitoring, performance, or warranty? Our support team will route your request to the right channel.
Common Support Topics
- Monitoring app setup or connection issues
- Unexpected generation or storage behaviour
- Shutdowns, alarms, or fault notifications
- Warranty claim guidance and escalation
For safety-critical electrical issues, isolate equipment if safe to do so and email our team immediately at info@wotanpower.com.au.
Speak With a Local Expert
Submit a Support Request
Our team responds to most support enquiries within one business day.
Quote Request
Use the form to send your bill, property details, and project timing.
Service Area
Greater Melbourne, Mornington Peninsula, Geelong corridor
Response Time
Most enquiries receive a reply within 1 business day
Request a Quote
Share your details below and we will prepare a tailored proposal by email.
Ready to Cut Your Energy Costs?
Get a clear proposal with system size, expected savings, rebate pathways, and total installed cost. No pressure, just practical advice from a Melbourne team.